UX Study
UX Study
UX Study
Talink Internship
Talink Internship
Talink Internship
A backend web app for polling officers to manage elections better.
A backend web app for polling officers to manage elections better.
My Role
My Role
User Research, Design & Prototyping, Collaboration
User Research, Design & Prototyping, Collaboration
User Research, Design & Prototyping, Collaboration
Team Members
Team Members
Aman, Anirudh, Gaurav, Naman
Aman, Anirudh, Gaurav, Naman
Aman, Anirudh, Gaurav, Naman
Timeline
Timeline
3 Weeks
3 Weeks
3 Weeks
Project overview
Project overview
Project overview
Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.
Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.
Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.
Process
Process
Process
Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models
Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models
Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models
Define and Interpret
Personas
User Journey Mapping
Conceptual Model
Define and Interpret
Personas
User Journey Mapping
Conceptual Model
Define and Interpret
Personas
User Journey Mapping
Conceptual Model
Design and Evaluate
Visual Identity
UI Design and Detailing
Information Architechture
Evaluation
Design and Evaluate
Visual Identity
UI Design and Detailing
Information Architechture
Evaluation
Design and Evaluate
Visual Identity
UI Design and Detailing
Information Architechture
Evaluation
Different Research Methodologies
Different Research Methodologies
Different Research Methodologies
After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.
We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.
After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.
We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.
After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.
We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.
Key Findings from Affinity
Key Findings from Affinity
Key Findings from Affinity
Design Oppurtunities
Design Oppurtunities
Design Oppurtunities
redefined Design Brief
redefined Design Brief
redefined Design Brief
To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.
To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.
To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.
Conceptual Model
Conceptual Model
Conceptual Model
AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.
Biometrics to verify voters and report their demographic data to the PROs device.
If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.
AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.
Biometrics to verify voters and report their demographic data to the PROs device.
If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.
AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.
Biometrics to verify voters and report their demographic data to the PROs device.
If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.
Primary Persona
Primary Persona
Primary Persona
User Journeys
User Journeys
User Journeys
Dashboard
Dashboard
Dashboard
Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.
Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.
Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.
Other Screens
Other Screens
Other Screens
Onboarding
Onboarding
Onboarding
Upon Login, all officers (POs, PROs etc.) are assigned their Officer Dashboards.
Upon Login, all officers (POs, PROs etc.) are assigned their Officer Dashboards.
Homepage
Homepage
Homepage
“What’s new” section for Officers to learn about New policies and any changes in the Election rules.
“What’s new” section for Officers to learn about New policies and any changes in the Election rules.
BLO Report
BLO Report
BLO Report
Training
Training
Training
Voter Darshan
Voter Darshan
Voter Darshan
PRO Dashboard
PRO Dashboard
PRO Dashboard
Crowd Control
Crowd Control
Crowd Control
Leveraging Machine Learning to Count and display Info about the Crowd Outside the booth to the PRO.
Home Election Team
Home Election Team
Home Election Team
Setting up a Communication channel between the Home Election team and Police Patil.
Setting up a Communication channel between the Home Election team and Police Patil.
Task Flows
Task Flows
Task Flows
Reschedule a training session
Reschedule a training session
Reschedule a training session
Creating a centralized “Reschedule Training” option so POs and PROs can manage their training.
Creating a centralized “Reschedule Training” option so POs and PROs can manage their training.
Print Pre-filled Checklist
Print Pre-filled Checklist
Print Pre-filled Checklist
Providing Officer specific Checklists which can be Digitally filled and/or Downloaded.
Providing Officer specific Checklists which can be Digitally filled and/or Downloaded.
Start Poll
Start Poll
Start Poll
Manual scanning of Voter ID
Manual scanning of Voter ID
Manual scanning of Voter ID
Introducing Biometric Authentication of voters(still allowing scanning approved IDs) and Automatic marking of Electoral Roll.
Introducing Biometric Authentication of voters(still allowing scanning approved IDs) and Automatic marking of Electoral Roll.
Reporting Machine Breakdown
Reporting Machine Breakdown
Reporting Machine Breakdown
Creating a streamlined channel for Voter Demographic data reporting to PRO and then to higher Officers.
Creating a streamlined channel for Voter Demographic data reporting to PRO and then to higher Officers.
Allowing the PRO to directly report EVM Breakdowns to the ZO and access the related Paperwork.
Allowing the PRO to directly report EVM Breakdowns to the ZO and access the related Paperwork.
———thank you———
———thank you———
———thank you———
Behind the Scenes
Behind the Scenes
Behind the Scenes
Doing this project was a transformative experience for us. Our team had our fair shares of Ups and Downs, agreements and conflicts but we kept managed to get through.