UX Study

UX Study

UX Study

Talink Internship

Talink Internship

Talink Internship

A backend web app for polling officers to manage elections better.

A backend web app for polling officers to manage elections better.

My Role

My Role

User Research, Design & Prototyping, Collaboration

User Research, Design & Prototyping, Collaboration

User Research, Design & Prototyping, Collaboration

Team Members

Team Members

Aman, Anirudh, Gaurav, Naman

Aman, Anirudh, Gaurav, Naman

Aman, Anirudh, Gaurav, Naman

Timeline

Timeline

3 Weeks

3 Weeks

3 Weeks

Project overview

Project overview

Project overview

Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.

Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.

Streamline the voting process involving redistributing the workload among polling officers, implementing biometric authentication for voters (while still allowing the scanning of approved IDs), and automating the marking of the electoral roll.

Process

Process

Process

Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models

Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models

Research and Discover
Primary Research
Interpretations
Affinity Mapping
Work Models

Define and Interpret

Personas
User Journey Mapping
Conceptual Model

Define and Interpret

Personas
User Journey Mapping
Conceptual Model

Define and Interpret

Personas
User Journey Mapping
Conceptual Model

Design and Evaluate

Visual Identity
UI Design and Detailing
Information Architechture
Evaluation

Design and Evaluate

Visual Identity
UI Design and Detailing
Information Architechture
Evaluation

Design and Evaluate

Visual Identity
UI Design and Detailing
Information Architechture
Evaluation

Different Research Methodologies

Different Research Methodologies

Different Research Methodologies

After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.

We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.

After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.

We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.

After studying our initial brief we started Interviewing various election stakeholders starting from IIT Bombay campus staff. After understanding urban takes on elections, we travelled to Ganpatipule, Maharashtra to gather insights from a Rural perspective.

We implemented a Master-Apprentice relationship while taking the interviews. While we were there, we travelled to Malgund to expand the number of our interviews.

Key Findings from Affinity

Key Findings from Affinity

Key Findings from Affinity

Design Oppurtunities

Design Oppurtunities

Design Oppurtunities

redefined Design Brief

redefined Design Brief

redefined Design Brief

To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.

To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.

To streamline the document verification process by distributing the Polling Officers’ work load; and to automate the demographics submissions.

Conceptual Model

Conceptual Model

Conceptual Model

AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.


Biometrics to verify voters and report their demographic data to the PROs device.

If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.

AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.


Biometrics to verify voters and report their demographic data to the PROs device.

If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.

AASAAN connects the PRO to PO1 and PO2 and this intranet facilitates the communication and constant reporting of data.


Biometrics to verify voters and report their demographic data to the PROs device.

If Biometrics FAIL, we can always scan the document through the PO1’s device. If Scanning FAILs, we can manually enter the ID number.

Primary Persona

Primary Persona

Primary Persona

User Journeys

User Journeys

User Journeys

Dashboard

Dashboard

Dashboard

Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.

Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.

Conceptualizing a Dashboard for ECI Officer to Compare past Voter turnout with Predictions for each Polling Booth, allowing Review of Voter-Booth Allocation trends.

Other Screens

Other Screens

Other Screens

Onboarding

Onboarding

Onboarding

Upon Login, all officers (POs, PROs etc.) are assigned their Officer Dashboards.

Upon Login, all officers (POs, PROs etc.) are assigned their Officer Dashboards.

Homepage

Homepage

Homepage

“What’s new” section for Officers to learn about New policies and any changes in the Election rules.

“What’s new” section for Officers to learn about New policies and any changes in the Election rules.

BLO Report

BLO Report

BLO Report

Training

Training

Training

Voter Darshan

Voter Darshan

Voter Darshan

PRO Dashboard

PRO Dashboard

PRO Dashboard

Crowd Control

Crowd Control

Crowd Control

Leveraging Machine Learning to Count and display Info about the Crowd Outside the booth to the PRO.

Home Election Team

Home Election Team

Home Election Team

Setting up a Communication channel between the Home Election team and Police Patil.

Setting up a Communication channel between the Home Election team and Police Patil.

Task Flows

Task Flows

Task Flows

Reschedule a training session

Reschedule a training session

Reschedule a training session

Creating a centralized “Reschedule Training” option so POs and PROs can manage their training.

Creating a centralized “Reschedule Training” option so POs and PROs can manage their training.

Print Pre-filled Checklist

Print Pre-filled Checklist

Print Pre-filled Checklist

Providing Officer specific Checklists which can be Digitally filled and/or Downloaded.

Providing Officer specific Checklists which can be Digitally filled and/or Downloaded.

Start Poll

Start Poll

Start Poll

Manual scanning of Voter ID

Manual scanning of Voter ID

Manual scanning of Voter ID

Introducing Biometric Authentication of voters(still allowing scanning approved IDs) and Automatic marking of Electoral Roll.

Introducing Biometric Authentication of voters(still allowing scanning approved IDs) and Automatic marking of Electoral Roll.

Reporting Machine Breakdown

Reporting Machine Breakdown

Reporting Machine Breakdown

Creating a streamlined channel for Voter Demographic data reporting to PRO and then to higher Officers.

Creating a streamlined channel for Voter Demographic data reporting to PRO and then to higher Officers.

Allowing the PRO to directly report EVM Breakdowns to the ZO and access the related Paperwork.

Allowing the PRO to directly report EVM Breakdowns to the ZO and access the related Paperwork.

———thank you———

———thank you———

———thank you———

Behind the Scenes

Behind the Scenes

Behind the Scenes

Doing this project was a transformative experience for us. Our team had our fair shares of Ups and Downs, agreements and conflicts but we kept managed to get through.